TERMS OF SERVICE
Last updated: March 4, 2026
Overview
This website is operated by Toronza. Throughout this document, the terms "we", "us" and "our" refer to Toronza. By visiting our website and/or making a purchase, you agree to be bound by the following Terms of Service. These terms apply to all users of the site, including visitors, customers and anyone browsing our content.
Please read these terms carefully before using our website. If you do not agree with any part of these terms, you may not access or use our services.
These Terms of Service apply to all our markets: Germany, Austria, Switzerland and Australia.
Any new features or tools added to our store in the future will also fall under these Terms of Service. We reserve the right to update or change any part of these terms at any time by posting updates on this page. It is your responsibility to check this page periodically. Continued use of the website after changes are posted means you accept those changes.
Article 1 — Online Store Terms
By agreeing to these Terms of Service, you confirm that you are of legal age in your country of residence, or that you have given your consent for any minor dependents to use this website.
You agree not to use our products for any illegal or unauthorised purpose. You also agree not to violate any laws applicable in your country, including copyright laws.
Transmitting harmful code, viruses or any destructive material is strictly prohibited.
Any breach of these terms will result in immediate termination of your access to our services.
Article 2 — General Conditions
We reserve the right to refuse service to anyone at any time and for any reason.
You understand that your content (excluding payment information) may be transferred unencrypted across networks. Credit card information is always encrypted during transmission.
You may not reproduce, duplicate, copy, sell or exploit any part of our service without our prior written permission.
Article 3 — Accuracy of Information
We do our best to keep the information on our website accurate and up to date, but we cannot guarantee that everything is always complete or current. The content on this site is for general information purposes only and should not be your sole basis for making decisions.
We reserve the right to change or update content at any time, but we are under no obligation to do so.
Article 4 — Changes to Pricing and Services
Product prices may change at any time without prior notice. Prices are displayed in the currency of your delivery country (EUR, CHF or AUD).
We reserve the right to modify or discontinue any part of our service at any time without notice. We are not liable to you or any third party for any changes, price adjustments or discontinuation of the service.
Article 5 — Products and Services
Some products may only be available online and in limited quantities. Returns and exchanges are handled in accordance with our Return Policy.
We make every effort to display product colours and images as accurately as possible. However, we cannot guarantee that your screen will display colours with complete accuracy.
We reserve the right to limit the sale of our products to specific persons, regions or jurisdictions. Product descriptions and prices are subject to change at any time without notice.
Article 6 — Billing and Account Information
We reserve the right to refuse or cancel any order at our discretion. We may limit quantities per person, per household or per order. If we change or cancel an order, we will do our best to notify you using the contact details provided at the time of purchase.
You agree to provide accurate and complete purchase and account information for all transactions made through our store. You are responsible for keeping your account details up to date.
Article 7 — Third-Party Tools
We may give you access to third-party tools that we do not monitor or control. These tools are provided on an "as is" and "as available" basis without any warranties. Your use of optional third-party tools is entirely at your own risk.
New services or features made available through our website in the future will also be subject to these Terms of Service.
Article 8 — Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, accuracy or practices of those sites. Any transactions you carry out through third-party websites are entirely between you and that third party.
Article 9 — User Comments and Submissions
If you submit ideas, feedback or other content to us, you grant us the right to use, edit, publish and distribute that content in any medium, without any obligation to compensate you or keep it confidential.
We reserve the right to remove any content that we consider unlawful, offensive or otherwise objectionable.
You are solely responsible for any content you submit and confirm that it does not infringe on the rights of any third party.
Article 10 — Personal Data
The submission of personal data through our store is governed by our Privacy Policy.
Article 11 — Errors and Inaccuracies
Occasionally there may be errors or inaccuracies on our website relating to product descriptions, pricing, promotions or availability. We reserve the right to correct such errors and to cancel orders where incorrect information has been provided, at any time and without prior notice.
Article 12 — Prohibited Uses
You are prohibited from using our website or its content for any unlawful purpose, to solicit others to perform unlawful acts, to violate any regulations or laws, to infringe on intellectual property rights, to harass or discriminate against others, to submit false or misleading information, to upload harmful code or malware, or to interfere with the security of our service.
We reserve the right to terminate your use of our service if you violate any of these prohibitions.
Article 13 — Disclaimer of Warranties and Limitation of Liability
We do not guarantee that our service will be uninterrupted, timely, secure or error-free.
Our service and all products made available through it are provided "as is" and "as available" without any warranties of any kind.
To the fullest extent permitted by law, Toronza and its directors, employees, partners and suppliers are not liable for any indirect, incidental, special or consequential damages arising from your use of our service or products.
Where local law does not permit the exclusion of certain liabilities, our liability is limited to the maximum extent permitted by law. Your statutory consumer rights are never affected.
Article 14 — Indemnification
You agree to indemnify and hold harmless Toronza and its affiliates, officers, directors, agents and employees from any claims or demands, including legal fees, arising from your breach of these Terms of Service or your violation of any law or the rights of a third party.
Article 15 — Severability
If any provision of these Terms of Service is found to be unlawful or unenforceable, that provision will be enforced to the maximum extent permitted by law. The remaining provisions will continue to be valid and enforceable.
Article 16 — Termination
These Terms of Service remain in effect until terminated by either party. You may terminate them at any time by notifying us that you no longer wish to use our services.
If we determine, at our sole discretion, that you have breached any part of these terms, we may terminate this agreement immediately and deny you access to our services. You remain liable for any outstanding amounts up to the date of termination.
Article 17 — Entire Agreement
These Terms of Service, together with any policies posted on our website, form the entire agreement between you and Toronza regarding your use of our service. Our failure to enforce any right or provision does not constitute a waiver of that right.
Article 18 — Governing Law
These Terms of Service are governed by the laws of your country of residence:
EU Countries (DE, AT): EU law and applicable national consumer law Switzerland: Swiss law Australia: Australian Consumer Law (ACL) and applicable federal and state law
Your statutory consumer rights are always fully protected.
Article 19 — Changes to These Terms
The most current version of our Terms of Service is always available on this page. We reserve the right to update or replace any part of these terms at any time. By continuing to use our website after changes are published, you accept the updated terms.
Contact
Have a question or need help? We are here for you.
Toronza De Mors 11D, 7151 MX Eibergen The Netherlands
Email: info@toronza.com
Customer support hours (AEST/AEDT): Mon – Fri: 09:00 – 18:00 Sat: 09:00 – 13:00 Sun: Closed
We aim to respond to all messages within 24 hours.
Chamber of Commerce (KVK): 86710273 VAT number: NL004297340B47